i had a great time at araiza! the breakfast buffet was more like a brunch buffet, with tons of delicious food to help everyone recover. the pool was well-maintained, making it perfect for cooling off during the hot days. staff were extremely attentive, quickly delivering a rollaway bed when we requested one.

recommend

Dining at Araiza got my foodie heart racing! The breakfast buffet felt like a fiesta of flavors, perfect for kickstarting adventures. Plus, the staff in the restaurant were super attentive—definitely a highlight in an otherwise mixed stay.

The upkeep could use some TLC. think rustic but not in a charming way.

the first room wasn't clean the pool area was very nice and relaxing and the staff were friendly and helpful the breakfast buffet had a good variety and everything was tasty

fantastic service made our family stay memorable with a cozy pool area

Exceptional staff, clean rooms.

Can't recommend highly enough for a flying visit

Comfortable stay, friendly staff, as the staff were always there to assist us with any requests, and the restaurant offered very good food with excellent service.

Nothing, it is perfect.

The pool area was super relaxing, and we felt like royalty during our stay. The clean rooms were a definite highlight!

I had a great stay at Araiza during my business trip. The staff were attentive, quickly accommodating my request for additional supplies for my presentation. The room was clean and spacious, which made for a comfortable working environment. The breakfast buffet offered a wide selection of fresh items, perfect for fueling a productive day. Additionally, the pool area was well-maintained and provided a refreshing way to unwind after meetings.

Limited dining options outside of breakfast.

The staff were friendly and always ready to assist, which made communication issues feel less daunting despite being from Canada. Upgrading to a suite was a great decision, with ample space and quick delivery of an extra rollaway bed. The restaurant served excellent fruit preserves, contributing to enjoyable meals. However, the double room felt cramped for three people, and lacking a balcony reduced living space. Additionally, pool hours were limited, preventing us from swimming as often as we desired.

When we first arrived, the bed was not made. A maintenance guy walked in right behind us to fix the TV, which felt intrusive. Additionally, the air conditioning unit sounded like a locomotive, making it hard to relax. After complaining, it took us four attempts to get moved to a room that was bearable, and we were advised against staying on certain floors by the housekeeping staff. Overall, the experience was frustrating and disappointing.

The hotel had a peaceful atmosphere, and the cleanliness of the room was a plus. However, the experience was marred by noisy neighbors and some rude interactions at the front desk. Overall, a decent stay, but some improvements are needed.

Dust everywhere. a/c filter clogged.

The hotel had a lovely lobby adorned with elegant decor, and the pool area was inviting, perfect for relaxing afternoons. Accessibility was great, making it easy for seniors to move around comfortably.

Room cleanliness needs significant improvement.

I enjoyed the beautiful lobby and elegant decor. The pool area looked inviting, perfect for relaxing afternoons. Staff were friendly and quick to respond to requests. My first room felt small for three people, but it was clean and comfortable. Upgrading to the suite improved our stay significantly. The suite offered a king bed and a hideaway couch, which gave us more space. They even provided a rollaway bed upon request without any fuss. However, the room cleanliness left much to be desired. There was dust everywhere, and the bathroom had remnants of crust on the shower hose. Additionally, some areas needed maintenance. The lack of communication at times was a slight drawback, but the staff were always willing to help. The restaurant offered decent food with good service. Overall, it provided decent value for the price, despite needing cleanliness improvements.